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About
Us Discount Fireworks are completely dedicated to your
total satisfaction. If you have any suggestions or comments please
email us using the link below or on the contact page.
Our Contact details: We accept most credit, debit and switch cards. You may also pay by cheque once your online order has been received. Fireworks can also be purchased all year round from our shop in Ilford. We reserve the right to make substitutes in packs. Any substitution will be equal to or greater value than the fireworks replaced. Returns: If goods are not excepted for any reason, the customer is liable for a delivery and a collection charge which at present is a minimum of £20 + Vat each way. IMPORTANT: You must be 18 or over to purchase fireworks. Shipping And Handling Fireworks can only be shipped to Mainland UK addresses. Delivery Schedule We process your order right away and you will normally receive your goods within 3 - 5 business days. We advise that you have your order delivered at least 2 weeks before your event. Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Guarantee You statutory rights are not effected. Reaching Us If you need to reach us, please email us on office@discountfireworks.co.uk, alternatively, you can call on 020 8220 0141 or fax us on 020 8220 0142 or write to us at the address shown on the contact page. Privacy Policy Discount Fireworks do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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